How do I restore a specific conversation?
To restore a specific conversation, use the Menu > View backups feature to load the conversations from the backup file. Once you have located the desired conversation, select “Restore this …
I’m trying to restore messages on my OnePlus phone but the app keeps prompting to change the default SMS app. How do I fix this?
This appears to be an issue with the Android 10 implementation on OnePlus phones. The same issue does not happen on the Pixel phones with Android 10. It appears the …
I just transferred messages to my Pixel phone and although SMS messages appear fine, photos/media is missing from MMS messages. How do I fix this?
This problem is usually caused if you use the Pixel’s transfer feature before using SMS Backup & Restore’s transfer feature. The Pixel’s transfer feature tends to create only the text …
I just performed a Restore but the Messages app does not show any messages. How do I fix this?
We’ve seen a few reports of this with the latest version of the Android Messages app. In some cases, users have reported that the messages started appearing once a new message was received after the Restore.If the …
What happens to existing messages or calls after a restore?
When you already have existing messages or calls on your phone and perform a restore, the app does not replace these records and the records from the backup file will …