Thank you for visiting SyncTech.com.au. We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.

The term “Personal Information” in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained. We do not collect Personal Information about you when you visit this website.

You can use this website without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.

Scope

The purpose of this website is to provide you with information about the mobile apps managed by the company.

Personal information

If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or email address.

Please do not give us other personal or sensitive information.

How we protect your Personal Information

To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.

We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.

Website analytics

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy– external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google– external site.

Access to personal information in the mobile apps

The mobile apps published by the company may be able to access your personal information like phone numbers, email addresses and text messages. These apps do not share the personal information with the company or any other third-party service. If you choose to upload or share your information with a cloud service then the information is only stored on those services and only to the configured accounts.

Access to personal information in the backup viewer on this site

The backup viewer (at https://synctech.com.au//view-backup/) allows viewing of the xml backup in a more readable format. Even though it is a page on our website, it performs all the processing of the xml backup file in the browser itself. The contents of the backups (and your personal information in them) are never uploaded to any server.

App analytics

Our mobile apps use Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand app usage. You can opt-out of the app analytics from the Settings screen of the apps.

In-App Advertising

Our mobile apps may display advertisement banners within the apps. Various third-party services are used for displaying these ads. No personally identifiable information is shared with the advertising service providers and you can opt-out of the advertisements from the Settings screen of the apps.

Access to Google Drive

Our apps can be configured to automatically upload the backups to your Google Drive account. To facilitate this, the app will request you to allow it to access your Google Drive account on your behalf.

  • The app only accesses the xml backup files in the configured folders and only uploads files when a backup is performed (automatic or manual).
  • It can read the files when you View a file within the app or when you restore from a backup.
  • It can delete the files if it is configured to automatically delete older backups or if you manually delete backups from within the app.
  • It does NOT access the files at any other time and never sends the contents of the backups or any other data about the files on Google Drive to the developers or any other third-party.

Access to Gmail

Our apps can be configured to automatically email the backups using your Gmail account. To facilitate this, the app will request you to allow it to access your Gmail account on your behalf.

  • The app only uses the access to Gmail to send emails on your behalf and does not use this access for anything else.

Cookies

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Contact us

Contact us about your privacy concerns.