Can I use this app to back up messages to Gmail?
This app can be set up to send the xml backup files via email. It does not store individual messages as separate emails in Gmail. The email option does not …
I just transferred messages to my phone but the photos/images are missing from MMS messages. How do I fix this?
This problem usually happens if the phone’s built-in transfer feature (Pixel transfer, Samsung Smart Switch etc.) is used before using SMS Backup & Restore’s transfer feature. Those transfer features tend …
I just performed a Restore but the Messages app does not show any messages. How do I fix this?
We’ve seen a few reports of this with the latest version of the Android Messages app. In some cases, users have reported that the messages started appearing once a new message was received after the Restore.If the …
Why does the app only back up 500/1000/2000 call logs?
The app does not have any restrictions on the number of call logs it backs up, however, most phones only keep a limited number of calls (500 or 1000 or …
What is the difference between the free and the Pro (paid) version of the app?
Most of the features are the same in the free and the paid version of the app, except: The free version has ads while the paid does not. The paid …
What are advanced messages? Can this app back them up?
Advanced messages (or Enhanced messaging) use a new messaging technology called RCS and these messages are different from the normal SMS and MMS messages. You can check if you are using …
How to recover deleted messages with SMS Backup & Restore?
SMS Backup & Restore is, as the name suggests, a backup and restore app. That means it can back up existing messages (and call logs) from the phone and can …
What happens to existing messages or calls after a restore?
When you already have existing messages or calls on your phone and perform a restore, the app does not replace these records and the records from the backup file will …
Why are all my messages not getting backed up?
There are multiple reasons why all your messages may not be getting backed up: If the messages are very long or if they contain multimedia images or photos or if …
Why am I seeing ads in the app? How can I remove them?
We have decided to make the app ad-supported so that we can continue to develop and support the app and its users. The app displays a non-intrusive banner ad at …