Print SMS Conversation app not responding

Updates to the Android System WebView may result in the inability to print SMS conversations to .PDF within SMS Backup & Restore and app instability. To enable printing, the Android System WebView app can be reset to the factory version.

NOTE: REMEMBER TO REINSTALL UPDATES TO WEBVIEW, AVAILABLE ON GOOGLE PLAY, TO TAKE ADVANTAGE OF THE LATEST SECURITY AND BUG FIXES.

To temporarily downgrade Android System WebView:

  1. Open Settings on your Android device.
  2. Select “Applications”
  3. Select “Application Manager”
  4. Tap “MORE” and select “Show system apps”
  5. Scroll to and select “Android System WebView”
  6. Tap “DISABLE”
  7. When asked “Do you want to replace this app with the factory version”, tap “OK”
  8. Tab “Enable”

After printing conversations you can reinstall updates to Android System Webview on Google Play

For more information on the Android System WebView bug and updates you can view: https://productforums.google.com/forum/#!msg/chrome/vrFgtdBBWQ4/WSAcBJcCAQAJ